FAQs

Contact:

Phone: 952 52 79 06

Email: director.nerja@oleeholidayrentals.com

Reception opening times:

All week from 10 am to 7 pm.

Address:

C/ Barranco del Agua s/n, urb. Torrox Beach Club, 29793, Torrox Costa.

Languages spoken:

English, Spanish, French and German.

Payment cards accepted: American Express, Visa, MasterCard and Eurocard.

Free luggage storage service during reception opening hours.

Check-in

Check-in time 2pm – midnight.

If you would like to access your apartment before 2 pm, please consult our staff before your arrival. We can move the check-in time forward if the apartment was empty on the previous day.

If you arrive outside our reception opening hours (10 am to 7 pm), please call our phone number 689 23 38 67 and one of our staff members will arrive within 10 minutes to welcome you and show you your apartment. You will need to go to reception on the following day to formally check in.

Check-out

Check-out time midday.

If you need to depart outside reception opening hours (from 10 am to 7 pm), please let our staff know beforehand and they’ll tell you what you need to do.

If your departure time is during our reception opening hours, just go to our office to hand in the keys.

If however you would like to leave later than the check-out time, ask us about availability. If a late check-out is possible, we charge €15 until 2 pm and €25 until 6 pm.

At this link directions you can find all the information you need about the apartments and the main sites of interest.

The Olée Nerja Holiday Rental apartments are located in unique surroundings between the villages of Nerja and Torrox.

You can visit our apartment to see a better description.

Bedclothes and towels are changed once every 4 days, between 10 am and 2 pm, and the apartments are cleaned at the same time (except kitchens). If you wish, you can request our extra cleaning services by contacting reception. It costs €40 for a one bedroom apartment, €50 for a 2 bedroom apartment and €60 for a 3 bedroom apartment.

The electricity in the apartments is 220 volts. If you need adapters, please ask for them at our reception. Hair dryers are also available on request. The apartments have toiletries in the bathroom, as well as basic cleaning products (detergent, mop, dishwasher tablets and washing-up liquid).

All apartments are non-smoking. Smoking is only permitted on the terrace. All apartments are fitted with PVC blinds. The complex has a swimming pool and sunbathing area with sunbeds and sunshades (included in the price). For your security, the community has several CCTV cameras, located at the access gates to the estate’s garages.

We offer a high chair and cot rental service for an additional charge of 4 euros per day.

The complex has a baby pool with a depth of 40 cm so that the smallest members of the family can also enjoy a refreshing dip.

A free wireless service is available throughout the resort.

We have underground parking priced at €5 per day. The rates are 25 euros for one week, €40 euros for two weeks and 1 euro per day for long stays (minimum 30 days).

However, Club de Amigos members can enjoy our underground parking service for free.

As the Olée Nerja Holiday Rentals apartments are located on a hillside between the coastal villages of Nerja and Torrox Costa, we advise coming by car for greater convenience. If you require car rental, please contact our reception service and we’ll give you obligation-free information.

The reception can provide you with the number of a local taxi company, or even phone to book one for the time you need it.t

Just 200 meters from the apartments, across the road there is a fantastic cove. Similarly, just 500 metres away can be found a beach with beach bars, showers and toilets. Here are some the best beaches where you can enjoy the best climate in Europe.

You can bring cats and dogs to Olée Nerja Holiday Rentals with some exceptions. Rules and regulations:
  • The dog or cat must weigh a maximum of 5 kg.
  • No more than one animal is permitted per apartment.
  • When moving around the apartment complex, dogs and cats must be properly restrained or held by their owner.
  • Cleaning personnel will not clean rooms in which an animal has been left unsupervised by its owner.
  • Dogs and cats may be left in rooms, but please leave us a contact telephone number.
All pets must have:
  • Up to date vaccinations.
  • Anti-parasite treatment before arrival.
  • Have a microchip.
It is strictly forbidden:
  • Dogs may not use the community’s communal areas such as gardens and swimming pools.
  • Dog breeds listed as dangerous are not permitted.
Price: Supplement of €10 per animal/day. A bed and drinking bowl are provided, subject to availability. For long stays (minimum 30 days), the supplement will be €2 per animal/day, or a total price of €60. Dogs beach (playa de la desembocadura del Rio Torrox)

Several recommended beach bars and a barbecue restaurant can be found just 500 metres from the apartments. Here is more information about where to eat.

At Our Blog can be found all the information you need to make the most of your stay in the South of Spain: the best trekking routes, natural areas, unforgettable beaches, original restaurants and villages that shouldn’t be missed, as well as the curiosities, stories and secrets hidden in the streets that make this land unique.

The reception can provide the address and telephone number of any emergency service that you need.

The closest supermarket is 2.5 km away from the apartments in Torrox Costa. Information can be found at reception about the location of El Ingenio Shopping Centre in Torre del Mar, food markets and flea markets in nearby villages.

CLUB DE AMIGOS

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advantage of more benefits

WEATHER

What will the weather be like in Nerja?

NERJA MÁLAGA

LOCATION

The best climate of Europe

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Olée Holiday Rentals
Ctra. Nacional 340 A Km. 286,1
29793 Torrox Costa, Málaga, España GPS: 36.736436433468214,-3.9333043999

6 REASONS TO ENJOY YOUR HOLIDAYS WITH US

safety-first-darker

Medical guarantee

Doctor available to you + coverage of hospital expenses + travel for a companion

Online check-in

Check in on your mobile and we'll have everything ready when you get here

Professional service and limited capacity

Trained and protected staff, without losing our family-friendly atmosphere. Crowding will be avoided

Swimming pools

Enjoy the pools as always. We just ask that you maintain social distancing

Rooms

The best way to rest, in line with the highest disinfection and cleaning standards

Caring for your health, caring for you

Caring for you is our priority. We want you to enjoy worry-free holidays at all our hotels. This is why we’re adding a medical guarantee to your stay, at no extra cost to you and for all bookings made through our website or booking centre, to make sure that the following services are available if you need them:

  • Medical consultation by phone in Spanish or English.
  • Transfer to the nearest hospital or designated quarantine facility.
  • Coverage of medical, pharmaceutical or hospitalisation expenses, up to €4.000. (An excess of 100 Euro is set in all cases, to be paid by the Insured Person)
  • Coverage of return travel expenses for a companion (within Europe).
  • Cost of the extension of a hotel stay on the part of the insured person and the Companion (including in the event of quarantine). Up to €5.000 or 15 days

If you have any additional queries, please call us on +34 951 568 560 or write to booking@oleeholidayrentals.com .

*This policy represents insurance that is complementary (second layer) to the insurance or cover that the insured traveller may have; the said insurance covering the insured traveller shall be applicable in the first instance. All international travellers (foreign, non-resident), travelling to the Autonomous Region of Andalucia as a tourist by whatever means of transport, lodging in an officially recognised establishment with an irrefutable booking, during the stay thereof within the cover period of the insurance. This policy applies in case of Covid-19 during Season 2021.

Cancelar es ahora más fácil que nunca

6 GRÜNDE, UM IHREN URLAUB BEI UNS ZU VERBRINGEN

safety-first-darker

Medizinische Garantie

Arzt zu Ihrer Verfügung + Übernahme der Krankenhauskosten + Reisekosten für Begleitperson

Online Check-in

Sie können über Ihr Mobiltelefon einchecken, damit bei Ihrer Ankunft alles vorbereitet ist

Professionelle Handhabung und begrenzte Anzahl von Personen

Geschultes und geschütztes Personal, wobei der familiäre Umgang beibehalten wird. Menschenansammlungen werden vermieden

Schwimmbecken

Genießen Sie die Pools wie gewohnt. Wir bitten Sie lediglich, den Sicherheitsabstand einzuhalten

Zimmer

Für eine erstklassige Erholung befolgen wir strikte Desinfektions- und Reinigungsstandards

Wir kümmern uns um Ihre Gesundheit, wir kümmern uns um Sie

Ihr Wohlbefinden hat für uns Vorrang. Wir möchten, dass Sie in allen unseren Hotels einen sorglosen Urlaub genießen. Deshalb bekommen Sie von uns, während Ihres Aufenthaltes, eine medizinische Garantie, ohne dass für Sie zusätzliche Kosten entstehen. Dies gilt für alle Buchungen, die über unsere Website oder Buchungszentrale abgewickelt werden, um sicherzustellen, dass die folgenden Leistungen verfügbar sind, wenn Sie sie benötigen:

  • Medizinische Beratung per Telefon auf Spanisch oder Englisch.
  • Verlegung in das nächstgelegene Krankenhaus oder in eine vorgesehene Quarantäneeinrichtung.
  • Deckung der Kosten für medizinische und pharmazeutische Behandlungen oder Krankenhausaufenthalte, bis zu 4.000 €. (Es wird in allen Fällen eine Selbstbeteiligung von 100 Euro festgelegt, die von der versicherten Person zu tragen ist)
  • Deckung der Rückreisekosten für eine Begleitperson (innerhalb Europas).
  • Kosten für die Verlängerung eines Hotelaufenthaltes seitens der versicherten Person und der Begleitperson (auch im Falle einer Quarantäne). Bis zu 5.000 € oder 15 Tage

Wenn Sie weitere Fragen haben, rufen Sie uns bitte unter +34 951 568 560 an oder schreiben Sie an booking@oleeholidayrentals.com.

*Diese Police stellt eine Versicherung dar, die eine Ergänzung (zweite Ebene) zu der Versicherung oder dem Versicherungsschutz ist, den der versicherte Reisende möglicherweise hat; die besagte Versicherung des versicherten Reisenden ist in erster Instanz anwendbar. Sie gilt für alle internationalen Reisenden (ausländische, nicht ansässige), die als Touristen in die Autonome Region Andalusien reisen, egal mit welchem Transportmittel, die in einer offiziell anerkannten Einrichtung mit einer unwiderlegbaren Buchung untergebracht sind, während ihres Aufenthalts innerhalb des Deckungszeitraums der Versicherung. Diese Richtlinie gilt für Covid-19 während der Saison 2021.